Terms of Service

Last Updated: November 10, 2026

Welcome to BEPVIBE. These Terms of Service govern your access to and use of https://bepvibe.com, including browsing our website and purchasing products from our store.

The website is operated by Nanchang Quxun Labor Services Co., Ltd.

By accessing or using our website, you agree to these Terms and our applicable store policies, subject to mandatory rights under applicable law.

1. About Our Store

BEPVIBE is an online store offering personal care products and everyday living essentials designed to support daily routines, personal convenience, home organization, and practical everyday needs.

Our website provides product information, descriptions, photographs, specifications, prices, available options, and order-related services.

2. Eligibility and Website Use

You agree to use our website only for lawful purposes.

You must not:

• Use our website for fraudulent or unlawful activities.

• Interfere with website security or functionality.

• Attempt unauthorized access to our systems.

• Submit false or misleading order information.

• Use our website in a way that infringes the rights of others.

• Copy or misuse website content without appropriate authorization.

We reserve the right to restrict access to our website where necessary to protect our business, customers, or website security, subject to applicable law.

3. Product Information and Specifications

We make reasonable efforts to present accurate product descriptions, photographs, specifications, colors, dimensions, materials, prices, and availability information.

Slight variations in color or appearance may occur due to screen settings, lighting, photography, or manufacturing differences.

Customers should review available product details, dimensions, materials, compatibility information, care instructions, and usage guidance where provided before placing an order.

Product photographs and descriptions are provided to help customers understand the products and their intended features.

Customers should follow applicable product instructions, installation guidance, care instructions, and safety warnings when using personal care products, household accessories, and other everyday products.

Unless expressly stated in the relevant product description, we do not make additional claims regarding product performance, certifications, compatibility, or suitability.

4. Pricing and Shipping Charges

Product prices are displayed on the relevant product pages.

Shipping charges are calculated based on the total amount of your order and displayed during checkout before payment is completed.

Any available shipping offers or promotional shipping options will be presented during checkout.

We reserve the right to correct genuine pricing, listing, or technical errors and update product information when necessary.

If a pricing or listing error materially affects an order, we will take appropriate steps to contact the customer and address the matter in accordance with applicable law.

5. Orders and Acceptance

Placing an order constitutes a purchase request.

An order confirmation does not necessarily mean that an order has been dispatched or that fulfillment has been completed.

We may contact you if additional information is required to verify an order.

If an order cannot be fulfilled, we will take appropriate steps to notify you and address any payment received in accordance with applicable law.

Customers are responsible for reviewing their selected products, quantities, shipping information, and order details before completing payment.

6. Order Cancellation

Cancellation requests should be submitted within 1 hour after placing an order.

Please contact our customer service team as soon as possible with your order number.

Cancellation is subject to order processing status and cannot be guaranteed once an order has entered fulfillment or shipment.

If the order has already been dispatched, the applicable return process may apply.

Please refer to our Return & Refund Policy for further details.

Nothing in this section limits any cancellation rights that may be available under applicable law.

7. Shipping Address Modifications

Requests to modify a shipping address should be submitted within 24 hours after placing an order.

Please provide your order number and the correct shipping address.

We will review the request and make the change where the order has not progressed beyond the stage at which modification is possible.

Changes cannot be guaranteed after packing, dispatch, or transfer to the carrier.

8. Order Processing and Shipping

BEPVIBE currently serves customers in the United States.

Orders are processed within 1–3 business days after payment confirmation.

Our estimated shipping transit timeframe is 10–20 business days after order processing.

The estimated total delivery timeframe is 11–23 business days, consisting of:

• Order Processing: 1–3 business days.

• Shipping Transit: 10–20 business days.

These are estimated timeframes, not guaranteed delivery dates.

Actual delivery times may vary depending on carrier operations, weather conditions, public holidays, and other circumstances beyond our reasonable control.

Shipping charges are calculated based on the total amount of the order and displayed at checkout.

Please review our Shipping & Delivery Policy for complete details.

9. Returns and Refunds

Eligible standard return requests must be submitted within 14 calendar days after delivery.

Products should generally be unused, in their original condition, and returned with original packaging and included accessories where reasonably possible.

Damaged, defective, incorrect, or materially misdescribed product issues should be reported within 7 calendar days after delivery.

Approved refunds are generally processed within 5–10 business days after approval.

For standard returns, including change-of-mind or personal-preference returns, customers are responsible for return shipping costs.

Customers must contact our customer service team before returning any product to obtain return authorization and the designated return address.

Our registered business address is not a return address unless we specifically confirm otherwise.

Please refer to our Return & Refund Policy for complete conditions.

10. Product Use and Safety

Customers should carefully review product descriptions, dimensions, materials, warnings, and usage instructions where provided before purchasing or using personal care products, household accessories, and other everyday products.

Products should be used according to their stated purpose and applicable instructions.

Customers should exercise reasonable care when handling personal care tools, household accessories, storage products, and other products that may require specific installation, cleaning, maintenance, or usage procedures.

Do not use products in ways that contradict their stated instructions or safety warnings.

If you have questions about a product's materials, dimensions, compatibility, or intended use, please contact us before purchasing.

11. Intellectual Property

Website materials, including text, graphics, design elements, photographs, logos, and other content, may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit protected website materials without appropriate authorization.

Third-party trademarks and intellectual property remain the property of their respective owners.

12. Third-Party Services and Links

Our website may use third-party services to support payments, shipping, analytics, advertising, and other business functions.

These services may include e-commerce platforms, payment providers, logistics providers, analytics services, and advertising partners.

Third-party services may operate under their own terms and privacy policies.

For more information about how personal information is handled, please review our Privacy Policy.

For more information about AppLovin's privacy practices, please visit AppLovin Privacy Policy.

We are not responsible for the independent content or practices of external websites, subject to applicable law.

13. Website Availability

We aim to keep our website accessible and functioning properly.

However, uninterrupted access cannot be guaranteed.

We may temporarily modify, suspend, or update website features for maintenance, security, technical improvements, or operational reasons.

14. Limitation of Liability

To the extent permitted by applicable law, BEPVIBE and its operator shall not be liable for indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including mandatory consumer protection rights.

Nothing in this section limits any rights or remedies available to consumers under applicable law.

15. Changes to These Terms

We may update these Terms when necessary to reflect changes in our business practices, services, website functionality, or applicable legal requirements.

Updated terms will be published on this page with a revised date.

Your continued use of our website after changes are published is subject to the updated Terms, to the extent permitted by applicable law.

16. Contact Information

If you have questions about these Terms or your order, please contact us:

Operated by: Nanchang Quxun Labor Services Co., Ltd.

Business License Entity: Nanchang Quxun Labor Services Co., Ltd.

Email: service@bepvibe.com

Customer Service: +1 6612102818

Registered Address: Room 102-2, Building 16, Hengda Yujing Residential Community, No. 218 Aihu Road, Nanchang High-tech Industrial Development Zone, Nanchang, Jiangxi, China.

Website: https://bepvibe.com

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Mountain Time (MT).

We aim to respond to customer inquiries within 24–48 hours.

Nothing in these Terms limits any mandatory rights or remedies you may have under applicable consumer protection laws.

Thank you for choosing BEPVIBE. We appreciate your business!